Your payment. Explained.

A purchase is delivered when verified payment is applied and your listing becomes the current crown holder. No minimum reign is promised: another person may take the crown immediately afterward. An entry in crown history records your completed reign.

The purchase is one-time, in USD. There is no subscription to cancel and no physical product to return. You can leave Stripe checkout before paying; an unpaid, expired checkout is not a charge.

If you pay but the crown changes before your payment can be applied, the system requests a full refund to the original payment method. You do not need to buy again or register to receive that refund.

A refund can remain pending while Stripe and your bank process it. The time for it to appear depends on the payment provider and bank; a request is not the same as a completed refund. Contact us if your receipt shows a refund problem or it does not arrive.

Contact throne@bestinworld.lol if you see a duplicate or unrecognised charge, your confirmed payment did not result in a crown or refund, or the service was not delivered as described.

Include the public crown URL, purchase date, amount and Stripe receipt or payment reference. We may request proportionate proof of purchase to locate the transaction. Never send your full card number, security code or private crown access link.

A later takeover, a short reign, low traffic or a spelling mistake in the listing you confirmed is not by itself grounds for a discretionary refund after delivery. This rule does not limit statutory withdrawal rights, remedies for non-delivery, or other rights that apply to your purchase.

If content must be removed for privacy, safety or legal reasons, contact us even if a refund is not being requested. The final-listing rule is not a refusal to consider those rights.

Where EU consumer withdrawal rules apply, a consumer generally has 14 days from concluding an online service contract to withdraw, subject to applicable exceptions. Publication starting promptly does not, by itself, mean you have waived all cancellation rights. We assess requests under the rules that apply to the purchase.

You can notify us by an unambiguous statement to throne@bestinworld.lol. You may use the following message; giving a reason is not required to exercise a statutory withdrawal right.

I wish to withdraw from my BestInWorld.lol crown purchase.

Name:
Email used for the purchase:
Crown page or purchase reference:
Date of purchase:
Date of this notice:

Open withdrawal email

This opens your email app. You still need to send the message; clicking the link does not submit a request or issue a refund. You can also copy the address into any email service.

For other issues, see Contact and support. Applicable law takes precedence over this policy.